When our customers succeed, we all succeed.
That’s why customer service is a top priority at PDI. But don’t just take our word for it:
Never Let Us Down
This place has never let us down. We come here multiple times a week, and they have alwayd been able to get us up and running.
In and Out
Great service! I was in and out in 10 minutes
Always Helpful
Always helpful, fair prices, happy to go back when I need hoses and fittings.
Buckingham Branch Railroad
National Railway Equipment
No Other Hydraulic Shop Could Manage!
They had the best selection of fittings I have ever seen. They were even able to make a hose from a fitting the DID NOT HAVE. Yes, that’s right! Instead of having to wait 2-3 days for dealer to ship a hose with proprietary fittings, they were able to remove the special fitting from my damaged hose and attach it to a new hose with a crimp sleeve. WORK PERFECTLY! I have damaged these hoses many times over the last decade and NO hydraulic shop could manage to get the end or reuse my end, I was always forced to go back to the dealer and wait. Anyone with a Quickie/ALO loader ~2008 or newer with the push-in style fitting that is secured with a plastic horseshoe clip has probably shared this frustration. NOT ANYMORE!!
Taken Care of Within Minutes!
Was working in Buffalo and blew a seal, stopped in and within minutes Corey and his team had me taken care of and heading off to the next job. The amount of inventory and combined years of experience is an asset to my business that I will always choose first when it comes to hydraulic fittings, accessories, hoses and repair!
Quick Easy Fix!
Had a great experience with Corey & Dale! Quick easy fix!
Really Helpful and Friendly Staff.
Excellent service and very Quick. I highly recommend for hydraulic needs and hose. Corey is really helpful and friendly staff.
Praises
Buffalo Southern Railroad praises The PowerHouse™ DWS-120 Idle Reduction System
Buffalo, NY – The “Snowvember” storm that plagued the Western New York region in mid-November 2014 wreaked havoc across counties and businesses for nearly an entire week.
And when it was over, we were pleased to receive an interesting story from Patrick Connors, Chief Mechanical Officer of Buffalo Southern Railroad about the PowerHouse DWS-120 unit installed on one of their locomotives:
“As you are probably aware, Buffalo was pounded with as much at seven feet of snow over a four-day period in November. Our leased-out locomotive #93 sat just inside of that white wall of snow and no one was able to reach it for the duration of the storm,” he stated. “The customer that leases it transloads aggregates from lake to rail there and was awaiting their final shipment of the year.” Patrick continued.
“I stopped to check the locomotive on Monday afternoon just before the snow started. Once the snow started, it (the locomotive) disappeared,” he said. “The customer had a crew in on Tuesday morning to begin clearing snow, which became a lost cause. Even their massive bucket loaders were no match. In fact, they ended up being stuck in the area for two days. One snow blower crew passed the locomotive on Thursday and he commented that there was no snow at all on the top of #93!” He went on to say.
Power Drives is appreciative of the valuable feedback Patrick provided on the test of the PowerHouse unit against the elements. “Finally by Friday afternoon,” he said “I received a call from the customer stating that #93 still had fuel and the heater was running. When I made it down there over that weekend amongst the mountains of snow, there was no snow around the locomotive! The PowerHouse operated flawlessly throughout the whole storm. We are very happy with the PowerHouse unit.”
For more information, contact Power Drives at 800.888.1373 or visit powerdrives.com.
Appreciate Your Help Over the Years
Been going here for about 4 years… staff is always super knowledgable, friendly, attentive (Corey! and Stan!)… they recognize me and I appreciate it. I know they will be able to get me what I need right away and it gets me back working making $$. Wish you had a location in the southtowns because I’m never usually close when disaster strikes. Best bathroom in Buffalo BY retail! Appreciate your help over the years.
Whatever You Need, They Are On It!
Always have everything I need and if they don’t they make sure to get it as soon as possible. Whatever you need, they are on it!
Highly Recommend Their Highly Specialized Service.
I went to Power Drives today needing a hydraulic hose with specific specs. I was taken care of promptly by the owner. He was very professional and accommodating. I would highly recommend their highly specialized service.
An Excellent Shop Full of Knowledge
An excellent shop full of knowledge… they always have what I need and can get me going that day. Corey the assistant manager is very smart and can put together something just to get you going if a specific item is not in stock. I highly recommend PDI!
Friendly and Always Willing to Help.
Very knowledgeable, helped find fitting from photo. Friendly and always willing to help.
Five Stars
Awesome
Great Staff and Very Knowledgeable
Very helpful, great staff and very knowledgeable
Everything I Needed
The Express Hose Center has everything. I needed a hose for a Japanese excavator with British fittings. They had the experience and materials to make the new hose in 10 minutes. Thank you.
Awesome Guys and Service
Awesome guys and service, friendly and great pricing!! Highly recommend!!
He Saw, He Shipped!
Urgently needed a part right away and Stan actually walked to the store room to lay his eyes on the parts to make sure he could ship. He saw, he shipped! Great job.
Outstanding Customer Service
Outstanding customer service. Very Helpful!
Went Out of His Way to Help
Staff was very knowledgeable and provided excellent customer service. The attendant went out of his way to help solve my problem and I would absolutely shop there again
TNW Corporation PowerHouse™ Testimonial
Power Drives, Inc. (PDI) is a Buffalo, N.Y.-based manufacturer and OEM supplier of locomotive idle reduction technology, fuel filtration systems, and water separation technology for locomotive compressed air systems.
PDI’s PowerHouse™ Idle Reduction Technology is available in two models: The APU and the 120. The APU (Auxiliary Power Unit) incorporates a Tier 4-compliant, 9.5 hp Kubota® engine that drives an alternator, providing power to the pumps and trickle charging the locomotive battery bank. It consumes, on average, 0.38 GPH (gallons per hour) of fuel once at temperature.
The 120 operates from a 120/240 VAC external power source. The 120 consumes, on average, 0.35 GPH of fuel once at temperature. Jonathan McCullough, Manager of Mechanical at TNW Corporation, says, “120 volts is a big advantage compared to [PDI’s] competitors. The electrical requirements are lower, allowing for more optimal locations to utilize the PowerHouse™ 120.”
Both compact units feature the PowerHouse™ Heat Exchanger, rated at 136,000 BTUs/hour (40kW). The heat exchanger provides rapid coolant heating, maintaining an engine coolant temperature of 100° F
“even in the coldest of temperatures.”
McCullough says, “Idling is extremely costly in the winter months. For EMD locomotives in particular, oil consumption through excessive idling is consequently another large expense to factor. The PowerHouse™ has greatly reduced our fuel and oil consumption while also reducing maintenance costs from lower operating hours. The TXR Railway is located right in town, so eliminating unnecessary idling helps reduce noise pollution for the local residence.
The PowerHouse™ also offers remote monitoring capabilities, which allows users to monitor operating parameters real-time remotely on smart devices or computers. McCullough also says, “The initial benefit is fuel savings. The oil savings, maintenance savings and remote monitoring are additional bonuses…The remote monitoring gives real-time alerts, keeping track of fuel savings, engine temperatures and much more. This gives piece of mind knowing our locomotives are being monitored around the clock. It’s basically set ‘em and forget ‘em. PDI is the only company we’ve found that offers this, and it’s one of the main reasons we decided on the PowerHouse™.”
The PDI water separation technology protects fleets against frozen compressed air lines by eliminating water from the lines.